Restaurant Review: PF Chang's
Chick-fil-A temporarily closing dining room seating

Starbucks will temporarily change to a “to go” model in U.S. and Canada stores

StarbucksIn a letter to all U.S. partners today, Starbucks shared changes the company is implementing to encourage social distancing, in an effort to help contain the COVID-19 virus.  

“As we all know, the situation with COVID-19 is extremely dynamic and we will continue to review the facts and science and make the proactive decisions necessary to protect our partners, customers and communities,” wrote Rossann Williams, executive vice president and president, U.S. company-operated business and Canada.

Starting today, Starbucks will be moving to a “to go” model in all company-owned stores in the U.S. and Canada for at least two weeks.

Here’s what you can expect:

  • We are pausing the use of all seating, including both the café and patio areas
  • Customers can still walk up and order at the counter, through the “order ahead” feature in the Starbucks app, via the drive thru and use delivery
  • We will have a modified condiment bar in all stores
  • You may see modified “order ahead” handoff areas on a store-by-store basis
  • Temporary closures for company-owned stores in high-social gathering locations, such as malls and university campuses
  • Temporary store closures or reduced operating hours in communities with high clusters of COVID – 19 cases 

Williams continues, “Every community’s needs are incredibly different. We want to make sure we play a constructive role by taking responsible actions, in partnership with the CDC and local public health authorities, so we can continue to do what’s right for our partners and customers.”

Today’s announcement builds on a foundation set by Starbucks chief executive officer Kevin Johnson last week in a letter sharing how the company has been preparing to respond quickly to COVID-19 emerging situations.  

Comments

Feed You can follow this conversation by subscribing to the comment feed for this post.

Verify your Comment

Previewing your Comment

This is only a preview. Your comment has not yet been posted.

Working...
Your comment could not be posted. Error type:
Your comment has been posted. Post another comment

The letters and numbers you entered did not match the image. Please try again.

As a final step before posting your comment, enter the letters and numbers you see in the image below. This prevents automated programs from posting comments.

Having trouble reading this image? View an alternate.

Working...

Post a comment

Your Information

(Name and email address are required. Email address will not be displayed with the comment.)